Privacy Policy

Last updated: August 9, 2025

This Privacy Policy describes how SuSu App collects, uses, and protects your personal information.

Information We Collect

We collect information you provide directly to us, such as:

  • Account information (name, email, phone number)
  • Payment information (processed securely through Stripe)
  • Group participation data
  • Communications with our support team
  • Device information and usage analytics

We also automatically collect certain information when you use our app, including:

  • Device identifiers and operating system information
  • App usage statistics and performance data
  • Location data (only with your permission)
  • Push notification tokens

How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process payments and manage your groups
  • Send you important notifications about your account
  • Provide customer support
  • Improve our app and services
  • Comply with legal obligations
  • Prevent fraud and ensure security

We will never sell your personal information to third parties.

Information Sharing

We may share your information only in these limited circumstances:

  • With other group members (name and payment status only)
  • With service providers who help us operate the app (like Stripe for payments)
  • When required by law or to protect our rights
  • In connection with a business transfer or merger

All third-party providers are bound by strict confidentiality agreements.

Data Security

We implement industry-standard security measures to protect your data:

  • All data is encrypted in transit and at rest
  • Payment information is processed through PCI-compliant Stripe
  • Regular security audits and updates
  • Limited access to personal data by our team
  • Secure authentication and authorization systems

While we strive to protect your information, no system is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

Your Rights and Choices

You have the right to:

  • Access your personal information
  • Update or correct your data
  • Delete your account and associated data
  • Opt out of marketing communications
  • Request a copy of your data
  • Restrict certain data processing activities

To exercise these rights, contact us at privacy@thesusu.app.

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements

When you delete your account, we will delete your personal information within 30 days, except for information we're required to keep for legal or regulatory purposes.

Children's Privacy

Our service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

International Users

If you are located outside the United States, please note that we transfer, process, and store your information in the United States. By using our service, you consent to this transfer and processing.

For users in the European Union, we comply with GDPR requirements and provide additional rights as required by EU law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new policy in the app
  • Sending you an email notification
  • Displaying a prominent notice in the app

Your continued use of our service after changes become effective constitutes acceptance of the new policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@thesusu.app
Phone: +1 (555) 123-SUSU
Address: 123 Finance Street, New York, NY 10001

For GDPR-related inquiries, please email: gdpr@thesusu.app